Free shipping within the EU

FAQs

General
Who is behind Knotique? The three founders, from the European rug capital of Hamburg, are passionate about design and quality and have created the basis for their production. With Knotique, they live their love for carpets, which was ignited on their travels to Iran and India. The young players in the old, traditional, rug market assure with real craftsmanship. Read more at ‘About us’.
Product
What is your approach? We want to share our enthusiasm for rugs with many people, and we achieve this through unique and high-quality products. We offer satisfaction guaranteed, direct customer contact, and deliveries without detours.
Shipping
What does the shipping cost? Within the EU, we ship free of charge. For shipping outside the EU, 150 Euro will be charged.
Return Shipping
How does return shipping work? For the return of goods, the costs are borne by the buyer. For custom-made rugs, which were produced after an order from you, return shipment is unavailable.
Payment and security
Which payment methods do you offer? We offer secure payment methods, including Visa, Mastercard, PayPal, and instant bank transfers.

Social Media

Follow us
English